Help Desk: New Customers: Books-n-all.com Privacy Policy

At Books-n-all.com your privacy protection is our first priority. Our site
has been developed with the aim to provide a safe browsing and shopping for our online
customers. Being a company related to informative products, we thrive to provide the best
possible online shopping experience, the easier way.
The sole purpose of this privacy policy statement is meant to provide and share with you
A complete detailed description of what we offer
& provide.
The use of the information provided to us.
The need to know how the information is shared.
Customised alteration of the information by you.
And the ways in which we can gather more
information.
How is the information which is given by you used by us at Book-n-All.com?
A. At Books-n-All,
when netizens visit our site, we automatically gather some basic information relating to
topics, kind of books searched, which search mode was used and so forth. This helps us
develop our site into being more interactive and an easier way to browse and
shop.
B. The use of cookies to get information regarding your personalised choice of topics
and speeding up the entire operation is imperative at Books-n-All. They
are used in the way that the next time you log on the basic information about you would
not need to be entered. For easier navigation and interaction use of cookies is an
Important factor. You might encounter problems, if your browser is not
cookie enabled.
C. When you create an account with
us, enter contests or our Books-n-all.com INSIDER newsletters, you will have to provide us
personal informations such as:
- First and Last name
- Billing address
- Shipping address(es)
- E-mail address
- Phone number
- Titles of items you purchase from us
- Product categories that interest you
We collect all of this information
when you create Your Account and use this information as follows:
1. To fulfill your orders.
2. To provide you with the status
of your order (such as, whether your order has been received, processed and shipped).
3. We ask for your phone number in
case our customer service representatives need to contact you and cannot reach
you by email. We save the information about products you purchased to provide you with the
best possible customer service and the most up-to-date information about your order.
4. We use your mailing address not
only to ship your orders to you but also to tell you about special offers, products or
events available to Books-n-all.com customers, that we think will interest you. You can
change your preferences at any time, either by changing them in Your Account or by
emailing us at : inquiry@Books-n-all.com.
6. To bill you
for products you have ordered and to track sales.
7. We use your product category
preferences to notify you about new releases when you register for at Books-n-all.com
INSIDER newsletters in that area.
8. We now also accept payments through credit cards.
We adopt stringent security measures to ensure that critically sensitive information,
such as your personal information and your credit card details are protected.
These measures are as follows:
- All your personal information is encrypted before it is transmitted over the Internet.
This guarantees that your information is inaccessible to any third party.
- We use industry-standard SSL (Standard Sockets Layer) Technology, which is used worldwide,
for this data encryption.
- Our servers and payment gateway are registered with Verisign, a US-based Net Authentication Agency
- All our servers are behind security firewalls to ensure maximum protection of your details.
- We follow strict in-house security guidelines for ensuring confidentiality of our customer information
Information Processing and Security
Shopping with Books-n-all.com is absolutely safe -- you never have to worry about
information safety when you are shopping at our site. We guarantee that each purchase you
make is protected and safe. In case of false charges, you will not have to pay for
them.
We use the latest encryption technology to
keep your personal information safe. All your ordering information -- including your name,
address etc.-- is encrypted using a secure server for maximum
security. Your personal information and billing information cannot be read by anybody as it travels to our
ordering system without personnel intervention. To ensure that your information is even more secure, once we receive your
information, we store it on a server that isn't accessible from the Internet.
Contests
Books-n-all.com hosts promotions and contests for their customers. When you are entered in
any contest simply by purchasing a book, only your order number is given to the entity
administering the contest. These contests are to add a more interactive response from your
side towards our site. At Books-n-all.com, we bring to you weekly contests meant to
provide you with a fuller experience while online shopping.

Alteration of personal information?
If at any time you would like to change any
information in your account, just go to the Your Account link. This will take you to the
Your Account page. Click on i-Click Settings. Here you can change or update your email
address and password, billing address, payment options, shipping options and general
subscription preferences. You must make sure you save your changes.
To unsubscribe from books-n-all INSIDER
newsletters, simply hit Reply to any message you receive and type the words
"unsubscribe" .
Please reply to the email using
the email address at which you have received mailings from us, and we will remove you from
our list. If you have more than one email address, please include the others in your
email.
Periodically you will be given an
opportunity to notify us of your preferences for receiving notifications and special
promotional offers from Books-n-all.com. You can choose to receive news of these special
promotional opportunities in addition to updates on site features and new services or you
can choose not to get them.

Other
By using the Books-n-all.com site, you
consent to the collection and use of your information by Books-n-all.com as described in
this policy.
Books-n-all.com fully cooperates with law
enforcement agencies in identifying those who use our services for illegal activities. We
reserve the right to release information about members who we believe are in violation of
our content guidelines. We also reserve the right to report to law enforcement agencies
any activities that we reasonably believe to be unlawful.
Books-n-all.com wants you to be aware that
when you click on links and/or ad banners that take you to third-party web sites, you will
be subject to the third parties privacy policies. While we support the protection of
privacy on the Internet, Books-n-all.com cannot be responsible for the actions of third
parties. We encourage you to read the posted privacy statement whenever interacting with
any web site.
Books-n-all.com may update this policy from
time to time; please check this page periodically for changes. By using this site, you
signify your agreement to the Books-n-all.com Privacy Policy.
We welcome comments and questions. Please
contact us at feedback@books-n-all.com. |